I havent seen any 80 year old grandmothers who are terrorists lately. Why not just profile and leave it at that. I dont hear much about Israeli airlines getting blown out of the sky. I bet they would be better than the TSA and keeping us actually safe.

I would have taken the $800 (if it was cash) and never flown with them again.

I bet all the airlines are pretty much the same, and I dont have much power over how they act. I can just NOT FLY as much. I bet if everyone cut their flying by 20% there would be some changes made....

something tells me that upon reading all the clauses in the "contract", most people wouldnt even want to fly

That said, who wants to really fly these days unless its a necessity and you have lots of time and arent on a schedule at all. The whole idea of flying is to save time, but getting bumped at the last minute eliminates the advantage.

One would think, but then they sell your seat anyways for either standby or convenience to customers..and make out twice.

Overhead bins stuffed with peoples living-rooms and bedrooms they didn't want to check..ugh..cattle car seats..Pay extra and we won't torture you policies...

I wonder how much of United's lack of customer service is a result of so much regulation that the managers just wind up hating the very entitled passengers that keep the airline alive.

I draw the line at a 5 hour drive. If the drive is more than 5 hours, I really reassess whether I need to go, and resist flying as much as possible. Its not an adventure or fun now.

I LOVE DC3's. They were a plane of planes. Actually very graceful in flight. Some still in service today.

I am inclined to agree "Oscar" appears to go with "Meyer" at this point. I am thinking he might have 30 days before the board says "go".

Supposedly, they "overbook" so that every seat is filled on high revenue flights- to make up for passengers who dont show. BUT, most tickets are non refundable or have high change fees, so once you buy the ticket, that seat should be YOURS even if you dont show. They cant have it both ways.

Well, mia, here is the article that echoes what a lot of people have said here, and seems to be what can happen, if an airline wants to extend customer care:

http://thefederalist.com/2017/04/10/h...

They make it pretty clear they had options....

I find tht flying today is more of a nightmare than a blessing- for a lot of reasons- TSA, airport delays, constant connections instead of direct flights, screaming children, packed-in seating, difficult to use rest rooms, etc., etc.

I like the "rent a car and send the 4 crew members to Louisville that way". Cheapest solution. As it was, the place was delayed several hours anyway, and the crew probably missed their next flight.

One look at the face of United's president, and you see how much he cares about customer service. Customers are just hacks to him.

I flew from Detroit to Miami on a DC3. Talk about a milk run. Two stops on the way The 6 hour trip took 8 hours. Kinda fun though. After landing, I was understanding why the DC3 was called a "gooney bird" or "Methuselah with wings."

this was a tragedy of errors...in my 25 years career as an airline pilot, i had to have passengers removed from the airplane before flight...it cost me about 90 days of paperwork and that was the end of it...you did not want to be trapped in a silver tube with an unhappy passenger....

when the gate agent start bidding to remove passengers from an overbooked flight...the price continues to go up until there are enough volunteers...ALL volunteers get the final price...why they went to a computer selection is beyond me...maybe a change in procedures at United...it is not that way at American...

And now we slide into the Fake news department:

https://www.yahoo.com/finance/news/ap...

Does all media respond to money or what? These guys are pontificating and making noises about how the Airline had a right to deny the guy, yet everything talks about "denied boarding". Hello: They were already boarded! That is a critical difference. I have yet to see anyone who says "Yep, they can kick you off the plane, once boarded, and the one article I found (posted in the thread) says they can remove you from the plane AFTER they present you with written reasons why and written offers of compensation, or authority. Yet they keep posting things saying it was ok...I still don't think so, but some lawyer will have to strangle them for millions first.....

How true!

I hated to be ordered to do stupid stuff when I was in the Alabama DOC.

There ya go! Drop 'em, cart 'em and flop 'em.
That way if ya let 'em go, they can't go running straight back.
They have to sleep off the pinch first.

I have noticed an increase in a resort to violence of late in even common situations where the violence is totally unneeded; everything from a 2 person encounter in a bar parking lot to a business using force on a customer. While the passengers in this situation seemed to protest, in other situations, I have seen them be relieved that someone took care of the situation. In some cases, the use of force is justified, but not in this case. The legitimate passenger was not causing any problems except to expect the airline to fulfill its contract. I'd love to represent this fellow in the coming lawsuit, and I'm not even a lawyer.

Ah, I just found a report that addresses that very question:

https://www.yahoo.com/finance/news/un...

It appears they may have an issue on their hands, and the "doctor" may get rich (or a bunch of lawyers).

Now I'm thinking. What other type of business would get away with treating their customers that way? I'll have to mull that over. Ice cream shop? No. Car dealership? Nope. CPA? Not likely. My mind thinks in strange ways. Probably all the football. Cruise ship? No. Movie theater? Not even when we were kids. With air travel there is this relatively new paradigm of giving up your basic rights, huh? Let's hope the businesses I mention here don't contemplate that business model. Haha....